Software Reuse Quick Tip #8

Tip #8 Get requirements from production support for your reusable asset

There is one thing you should do before placing your reusable asset into production and that is talk to your production support staff. Get their input, share your design, and get their feedback early and often. This will not only make your asset supportable (imagine a reusable asset without logging or instrumentation or ability to report on key metrics) it will also get you a valuable partner. Production support will soon learn to trust your assets, your services, and will demand that multiple projects leverage the capability. It is one thing for you to sell reuse but another thing for your partners to voice support.

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